A HUGE THANK YOU to Guthrie's for their professional and friendly service. From my initial phone call to inquire about pricing and scheduling an appointment to the pickup the car after repairs, it was a painless, pleasant experience. Jake kept me informed along the way. They got my car back to me when they promised. Their rates are very very affordable. I am really impressed with the fact that the parts and labor are covered for 36 months, 36000 miles. And coverage is NATIONWIDE. You can tell a lot of how a shop is ran by the appearance of the customer service area and if the bay doors are open, the appearance of the shop area. Both were well organized and clean. Parking lot as well. You can pay your bill online and pickup your car after hours. Vehicle drop-off is also available after hours. Thank you Jake for your professionalism and explanation of what repairs were made. Thanks to the techs as well. Alan Farwell