'l'll start by saying I currently don't plan on taking my truck anywhere else to be serviced. I have had an overall good experience with Guthrie's. They were very cooperative with a "special request" regarding coolant. I have brought my truck here a couple times. Both times the services were fairly timely. The paperwork after my first service was a bit off. They recommended a power steering flush, which is odd seeing as my truck has electric power steering. I called and they were aware of this, my guess is they use automated recommendations. They also didn't truly honor their coupon that I presented, but there was an effort to discount the service. Compared to other local service centers, they seem to be my favorite. They do seem to be a trustworthy location to bring your vehicle. Update: I have changed my review to 5 stars. After taking my truck in for a suspicious sound, they found a loose plug wire. It was a very good overall everperice. They seem to be very honest people and charge very fairly.